Our promises:
Promise 1: We promise to get your order out when we state, so hopefully you will get your gear as requested. As you can appreciate sometimes parcels get delayed or lost that is OUT of our control, if this happens please be rest assured we will get this sorted for you, all we ask is give us enough time to help you!
If for whatever reason you do not receive your order within time frame on our shipping policy page, please ebay us so we will chase up any lost or delayed orders for you!
Promise 2: We promise if you order the wrong size, we will replace your order with no fuss. The only thing we ask is your order is in the same condition it was originally sent to you. If the packaging is ripped or your ordered item (s) are dirty etc, I am sure you understand we cannot replace. When we are ready to send out your new order, we will contact you and ask for the s&h to be deposited into our account.
Promise 3: If you ebay us for help or advice, we will answer your query within 24 hours.
Promise 4: We promise to keep your details private. We will NEVER sell your email details or pass to a third party.
Promise 5: We promise to make your ordering process simple and if you have ANY problem, we will look to resolve this problem as urgently as we can for you.
Promise 6: We promise our gloves will be of ‘High Professional Standard’ and that we will keep selling them at a very fair price!
We are here to provide a quality service for you!
Contact Us
We do our best to give every customer a 5-star positive eBay experience by working hard and professional. We also provide accurate information for our products, prompt communication and reasonable and fair prices to our customers. If you have any issues, problems or suggestions please feel free to email us threw eBay.
If there is no response after contacting us several times, please check your email spam folder.
Please DO NOT Leave us Neutral or Negative Feedback without contacting us in advance. We will do our best to help you to resolve your problems.
We reply any email messages within 1 business / working days; Our Business hours: are Mon-Fri 9:00 am - 5:00 pm EST - We Can be reached via telephone at 732.580.2174 M-F 9:00 AM - 4:00 PM EST
Feedback is a vital part of the eBay community and we try our best to earn your Positive Feedback. We will work hard to resolve any issue that might come up, so please contact us before leaving any Negative Feedback.
Ebay us with any additional questions
